{"id":10671,"date":"2020-01-21T09:25:48","date_gmt":"2020-01-21T08:25:48","guid":{"rendered":"https:\/\/www.journal.topaze.com\/orthoptiste\/?p=10671"},"modified":"2020-02-19T15:46:40","modified_gmt":"2020-02-19T14:46:40","slug":"vos-questions-les-plus-posees","status":"publish","type":"post","link":"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2020\/01\/21\/vos-questions-les-plus-posees\/","title":{"rendered":"Vos questions les plus pos\u00e9es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10671\" class=\"elementor elementor-10671\" data-elementor-settings=\"[]\">\n\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-element elementor-element-37211c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"37211c4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-293165d4 elementor-column elementor-col-100 elementor-top-column\" data-id=\"293165d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77f3fb6e elementor-widget elementor-widget-text-editor\" data-id=\"77f3fb6e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #333333;\">En ce d\u00e9but d\u2019ann\u00e9e 2020, vous \u00eates tr\u00e8s nombreux \u00e0 vouloir nous joindre.\u00a0<\/span><span style=\"color: #333333;\">La mise \u00e0 disposition de la version 9.3.4 (Addendum 7) pour les kin\u00e9sith\u00e9rapeutes et orthophonistes ainsi que le d\u00e9ploiement de l\u2019avenant 6 pour les infirmi\u00e8res suscitent un nombre anormal d\u2019appels aupr\u00e8s de notre service technique.<\/span><\/p><p><span style=\"color: #333333;\">Nous vous prions d\u2019accepter nos excuses pour le d\u00e9sagr\u00e9ment occasionn\u00e9 et vous remercions pour votre patience.<\/span><\/p><p><span style=\"color: #333333;\">Afin de vous aider et ainsi \u00e9viter une attente inutile, nous r\u00e9pondons ci-dessous aux questions les plus fr\u00e9quemment pos\u00e9es. Cliquez sur la question qui vous int\u00e9resse pour \u00eatre automatiquement redirig\u00e9 vers la r\u00e9ponse appropri\u00e9e.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43b9524c elementor-widget elementor-widget-heading\" data-id=\"43b9524c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c0 propos de votre logiciel Topaze<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4d8c3c elementor-widget elementor-widget-text-editor\" data-id=\"6d4d8c3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><ul><li><strong><span style=\"color: #12235a;\"><a style=\"color: #12235a;\" href=\"#outils\">Quels sont les outils d&rsquo;assistance \u00e0 ma disposition ?<\/a><\/span><\/strong><\/li><li><strong><span style=\"color: #12235a;\"><a style=\"background-color: #ffffff; color: #12235a;\" href=\"#version93\">Pourquoi la version 9.3.X de Topaze ne m&rsquo;est pas propos\u00e9e ?<\/a><\/span><\/strong><\/li><li><strong><span style=\"color: #12235a;\"><a style=\"background-color: #ffffff; color: #12235a;\" href=\"#version-actuelle\">Comment conna\u00eetre ma version actuelle de Topaze ?<\/a><\/span><\/strong><\/li><li><strong><span style=\"color: #12235a;\"><a style=\"color: #12235a;\" href=\"#topaze-mdp\">Quel est le mot de passe \u00e0 l&rsquo;ouverture de Topaze ?<\/a><\/span><\/strong><\/li><li><strong><span style=\"color: #12235a;\"><a style=\"color: #12235a;\" href=\"#reinstaller-topaze\">Comment r\u00e9installer Topaze sur un autre ordinateur ?<\/a><\/span><\/strong><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24e5e3ee elementor-widget elementor-widget-heading\" data-id=\"24e5e3ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c0 propos de votre lecteur de carte<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7073459c elementor-widget elementor-widget-text-editor\" data-id=\"7073459c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><ul><li><strong><span style=\"color: #12235a;\"><a style=\"background-color: #ffffff; color: #12235a;\" href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2018\/09\/28\/ce-quil-faut-verifier-lors-dun-probleme-de-detection-du-lecteur\/\">Pourquoi mon logiciel Topaze ne d\u00e9tecte pas mon lecteur de cartes ?<\/a><\/span><\/strong><\/li><li><strong><span style=\"color: #12235a;\"><a style=\"background-color: #ffffff; color: #12235a;\" href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/09\/17\/faites-le-point-sur-vos-equipements-les-lecteurs\/\">Comment savoir si mon lecteur est compatible ?<\/a><\/span><\/strong><\/li><li><strong><span style=\"color: #12235a;\"><a style=\"background-color: #ffffff; color: #12235a;\" href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/09\/17\/faites-le-point-sur-vos-equipements-les-lecteurs\/\">Comment conna\u00eetre la version de mon lecteur de carte ?<\/a><\/span><\/strong><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-391c99db elementor-widget elementor-widget-heading\" data-id=\"391c99db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c0 propos des erreurs rencontr\u00e9es<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11a1d3fd elementor-widget elementor-widget-text-editor\" data-id=\"11a1d3fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><ul><li><span style=\"color: #12235a;\"><a style=\"background-color: #ffffff; color: #12235a;\" href=\"#anomalie\"><b>Comment r\u00e9soudre l&rsquo;anomalie de l&rsquo;installation des mises \u00e0 jour ?<\/b><\/a><\/span><\/li><li><span style=\"color: #12235a;\"><a style=\"background-color: #ffffff; color: #12235a;\" href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/12\/23\/comment-resoudre-le-probleme-erreur-15-lors-de-la-teletransmission\/\"><b>Comment r\u00e9soudre le probl\u00e8me de l&rsquo;erreur 15 qui m&#8217;emp\u00eache de t\u00e9l\u00e9transmettre ?<\/b><\/a><\/span><\/li><li><span style=\"color: #12235a;\"><a style=\"color: #12235a;\" href=\"#erreur-num-licence\"><b>Comment corriger l&rsquo;erreur de num\u00e9ro de licence \u00e0 la suite d&rsquo;un ajout ou de la suppression d&rsquo;un praticien ?<\/b><\/a><\/span><\/li><li><a href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2020\/01\/24\/erreur-51-en-accident-du-travail\/\"><strong><span style=\"color: #12235a;\">Comment r\u00e9soudre l&rsquo;erreur 51 qui emp\u00eache la facturation d&rsquo;un accident du travail ?<\/span><\/strong><\/a><\/li><li><a href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2020\/02\/18\/info-certificats-de-chiffrement-code-rejet-4015\/\"><strong><span style=\"color: #12235a;\">Pourquoi mon logiciel m&rsquo;affiche un code rejet 4015 ?<\/span><\/strong><\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-13879664 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"13879664\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51e426a7 elementor-column elementor-col-100 elementor-top-column\" data-id=\"51e426a7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27199b7a elementor-widget elementor-widget-menu-anchor\" data-id=\"27199b7a\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"outils\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f2278b0 elementor-widget elementor-widget-heading\" data-id=\"7f2278b0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Outil d'assistance \u00e0 votre disposition<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6de00d8f elementor-widget elementor-widget-text-editor\" data-id=\"6de00d8f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p class=\"MsoListParagraphCxSpFirst\"><span style=\"color: #333333;\">Sur la page d\u2019accueil de TOPAZE, en haut de votre Journal, vous avez une zone de recherche qui vous permet d\u2019acc\u00e9der \u00e0 un ensemble d\u2019articles et vid\u00e9os sur diff\u00e9rents th\u00e8mes et qui peuvent r\u00e9pondre \u00e0 beaucoup de vos questions.<\/span><\/p><p class=\"MsoListParagraphCxSpFirst\"><span style=\"color: #333333;\">Ce contenu est \u00e9galement disponible sur notre site TOPAZE apr\u00e8s vous \u00eatre authentifi\u00e9.\u00a0\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-11b904c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"11b904c8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cdc0f10 elementor-column elementor-col-100 elementor-top-column\" data-id=\"5cdc0f10\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6de5801b elementor-widget elementor-widget-menu-anchor\" data-id=\"6de5801b\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"version93\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7c1ee7 elementor-widget elementor-widget-heading\" data-id=\"1c7c1ee7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pourquoi la version 9.3 de Topaze ne m'est pas propos\u00e9e ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3e2279 elementor-widget elementor-widget-text-editor\" data-id=\"7e3e2279\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p class=\"MsoListParagraph\"><span style=\"color: #333333;\">La mise \u00e0 jour 9.3.x de TOPAZE est actuellement diffus\u00e9e en priorit\u00e9 aux professions Kin\u00e9 et Orthophoniste car ce sont les seules \u00e0 avoir une obligation de t\u00e9l\u00e9transmettre avant le 31\/01\/20 pour pouvoir b\u00e9n\u00e9ficier des aides. Nous diffuserons par la suite progressivement cette mise \u00e0 jour aux autres professions.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-13ae12cb elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"13ae12cb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ff06bcf elementor-column elementor-col-100 elementor-top-column\" data-id=\"6ff06bcf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55362f0b elementor-widget elementor-widget-menu-anchor\" data-id=\"55362f0b\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"version-actuelle\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7057158e elementor-widget elementor-widget-heading\" data-id=\"7057158e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment conna\u00eetre ma version actuelle de Topaze ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-819a5b3 elementor-widget elementor-widget-text-editor\" data-id=\"819a5b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p class=\"MsoListParagraph\"><span style=\"color: #333333;\">Pour savoir la version exacte dans laquelle vous vous trouvez, mettez-vous sur la page d\u2019accueil de TOPAZE et regardez tout en bas \u00e0 droite sous le cadre \u00ab Note du jour \u00bb la version install\u00e9e.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-6d44b735 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"6d44b735\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b002510 elementor-column elementor-col-100 elementor-top-column\" data-id=\"6b002510\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3eae8bc9 elementor-widget elementor-widget-menu-anchor\" data-id=\"3eae8bc9\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"topaze-mdp\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45a119a5 elementor-widget elementor-widget-heading\" data-id=\"45a119a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quel est le mot de passe \u00e0 l'ouverture de Topaze ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd7a7bc elementor-widget elementor-widget-text-editor\" data-id=\"bd7a7bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p class=\"MsoListParagraphCxSpFirst\"><span style=\"color: #333333;\">Par d\u00e9faut <span style=\"background: yellow; mso-highlight: yellow;\">il n\u2019y a pas de mot de passe<\/span> \u00e0 saisir pour rentrer dans TOPAZE.<\/span><\/p><p class=\"MsoListParagraphCxSpMiddle\"><span style=\"color: #333333;\">Si toutefois vous d\u00e9sirez s\u00e9curiser son ouverture, vous devez aller d\u00e9finir le mot de passe au niveau du menu Fichiers, onglet \u00ab\u00a0Praticiens\u00a0\u00bb et sous-onglet \u00ab\u00a0Cabinets\u00a0\u00bb.<\/span><\/p><p class=\"MsoListParagraphCxSpMiddle\"><span style=\"color: #333333;\">Ouvrir la fiche du cabinet et le saisir dans la rubrique \u00ab\u00a0Mot de passe\u00a0\u00bb (6 caract\u00e8res max alphanum\u00e9rique). A partir de cet instant au lancement de TOPAZE vous serez oblig\u00e9 de saisir ce mot de passe.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-3b2b3713 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"3b2b3713\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15787cd elementor-column elementor-col-100 elementor-top-column\" data-id=\"15787cd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-675a5487 elementor-widget elementor-widget-menu-anchor\" data-id=\"675a5487\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"reinstaller-topaze\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e4208d1 elementor-widget elementor-widget-heading\" data-id=\"7e4208d1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment r\u00e9installer mon logiciel Topaze sur un autre ordinateur ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c7c1223 elementor-widget elementor-widget-text-editor\" data-id=\"4c7c1223\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #333333;\">Suivez le lien en cliquant ici :<br \/><\/span><a href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2014\/01\/20\/procedure-pour-transferer-le-logiciel-et-toutes-les-donnees-de-topaze-maestro-sur-un-nouvel-ordinateur\/\">https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2014\/01\/20\/procedure-pour-transferer-le-logiciel-et-toutes-les-donnees-de-topaze-maestro-sur-un-nouvel-ordinateur\/<\/a><\/p><p><span style=\"color: #333333;\">Autre lien proposant diff\u00e9rents types d&rsquo;installation (veillez \u00e0 vous munir de vos identifiants pour acc\u00e9der \u00e0 cette page) :\u00a0<\/span><br \/><a style=\"background-color: #ffffff;\" href=\"https:\/\/www.topaze-maestro.com\/wiki\/category\/faq\/installation\/\">https:\/\/www.topaze-maestro.com\/wiki\/category\/faq\/installation\/<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-411449b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"411449b0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c52dadd elementor-column elementor-col-100 elementor-top-column\" data-id=\"4c52dadd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-545d69fd elementor-widget elementor-widget-menu-anchor\" data-id=\"545d69fd\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"compatibilite-lecteur\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1f9f41 elementor-widget elementor-widget-heading\" data-id=\"3a1f9f41\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment savoir si mon lecteur est compatible ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ee93d elementor-widget elementor-widget-text-editor\" data-id=\"58ee93d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #333333;\">Suivez le lien en cliquant ici :<\/span> <a href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/09\/17\/faites-le-point-sur-vos-equipements-les-lecteurs\/\">https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/09\/17\/faites-le-point-sur-vos-equipements-les-lecteurs\/<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-4cee0692 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"4cee0692\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7161a4b3 elementor-column elementor-col-100 elementor-top-column\" data-id=\"7161a4b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30c58927 elementor-widget elementor-widget-menu-anchor\" data-id=\"30c58927\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"version-lecteur\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-219cbe20 elementor-widget elementor-widget-heading\" data-id=\"219cbe20\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment conna\u00eetre la version de mon lecteur ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2324624c elementor-widget elementor-widget-text-editor\" data-id=\"2324624c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #333333;\">Suivez le lien en cliquant ici :<br \/><\/span><a style=\"background-color: #ffffff;\" href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/09\/17\/faites-le-point-sur-vos-equipements-les-lecteurs\/\">https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/09\/17\/faites-le-point-sur-vos-equipements-les-lecteurs\/<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-65d1763b elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"65d1763b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a76c276 elementor-column elementor-col-100 elementor-top-column\" data-id=\"2a76c276\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-733b8afa elementor-widget elementor-widget-menu-anchor\" data-id=\"733b8afa\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"detection-lecteur\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68126fe0 elementor-widget elementor-widget-heading\" data-id=\"68126fe0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Anomalie de d\u00e9tection de mon lecteur de carte<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2817b17c elementor-widget elementor-widget-text-editor\" data-id=\"2817b17c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #333333;\">Suivez le lien en cliquant ici :<\/span><br \/><a href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2018\/09\/28\/ce-quil-faut-verifier-lors-dun-probleme-de-detection-du-lecteur\/\">https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2018\/09\/28\/ce-quil-faut-verifier-lors-dun-probleme-de-detection-du-lecteur\/<\/a><\/p><p><!-- <span style=\"color: #333333;\">Pour les clients en version 9.3.1\/9.3.2\/9.3.3\/9.3.4 de Topaze, cliquez ici :<\/span><br \/><a style=\"background-color: #ffffff;\" href=\"https:\/\/www.topaze-maestro.com\/wiki\/loutil-indispensable-pour-la-facturation-en-version-9-3-de-topaze\/\">https:\/\/www.topaze-maestro.com\/wiki\/loutil-indispensable-pour-la-facturation-en-version-9-3-de-topaze\/<\/a> --><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-340f4d45 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"340f4d45\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3228b0d7 elementor-column elementor-col-100 elementor-top-column\" data-id=\"3228b0d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ea74c84 elementor-widget elementor-widget-menu-anchor\" data-id=\"4ea74c84\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"anomalie\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2210a7ad elementor-widget elementor-widget-heading\" data-id=\"2210a7ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Anomalie sur installation des mises \u00e0 jour repropos\u00e9es en boucle<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60336179 elementor-widget elementor-widget-text-editor\" data-id=\"60336179\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p class=\"MsoListParagraphCxSpFirst\"><span style=\"color: #333333;\">Dans le cas o\u00f9, malgr\u00e9 l\u2019installation des mises \u00e0 jour propos\u00e9es, elles continuent \u00e0 vous \u00eatre propos\u00e9es en boucle. Suivez ces actions\u00a0:<\/span><\/p><p class=\"MsoListParagraphCxSpMiddle\" style=\"margin-left: 54.0pt; mso-add-space: auto; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"><span style=\"color: #333333;\"><!-- [if !supportLists]-->1-<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><!--[endif]-->Passez par le menu Param\u00e9trage puis onglet \u00ab\u00a0Pr\u00e9f\u00e9rences\u00a0\u00bb et sous-onglet \u00ab\u00a0G\u00e9n\u00e9ral \u00bb<\/span><\/p><p class=\"MsoListParagraphCxSpMiddle\" style=\"margin-left: 54.0pt; mso-add-space: auto; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"><span style=\"color: #333333;\"><!-- [if !supportLists]-->2-<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><!--[endif]-->Cliquez sur le bouton \u00ab\u00a0Effacer MAJ\u00a0\u00bb et confirmer votre choix<\/span><\/p><p class=\"MsoListParagraphCxSpMiddle\" style=\"margin-left: 54.0pt; mso-add-space: auto; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"><span style=\"color: #333333;\"><!-- [if !supportLists]-->3-<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><!--[endif]-->Puis cliquez sur le bouton \u00ab\u00a0R\u00e9initialiser\u00a0\u00bb et confirmer votre choix<\/span><\/p><p class=\"MsoListParagraphCxSpMiddle\" style=\"margin-left: 54.0pt; mso-add-space: auto; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"><span style=\"color: #333333;\"><!-- [if !supportLists]-->4-<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><!--[endif]-->Puis allez relancer la recherche des mises \u00e0 jour via le menu Services \/ Services Internet \/ Topaze Update<\/span><\/p><p class=\"MsoListParagraphCxSpMiddle\" style=\"margin-left: 54.0pt; mso-add-space: auto; text-indent: -18.0pt; mso-list: l0 level1 lfo1;\"><span style=\"color: #333333;\"><span style=\"text-indent: -18pt;\">5-<\/span><span style=\"text-indent: -18pt; font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><span style=\"text-indent: -18pt;\">Patientez pendant que les mises \u00e0 jour se t\u00e9l\u00e9chargent puis installez-les<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-daddf85 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"daddf85\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77f8fc33 elementor-column elementor-col-100 elementor-top-column\" data-id=\"77f8fc33\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17924180 elementor-widget elementor-widget-menu-anchor\" data-id=\"17924180\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"erreur-15\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78dc699 elementor-widget elementor-widget-heading\" data-id=\"78dc699\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment corriger l'erreur 15 qui m'emp\u00eache de t\u00e9l\u00e9transmettre ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c7d5241 elementor-widget elementor-widget-text-editor\" data-id=\"3c7d5241\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #333333;\">Suivez le lien en cliquant ici :\u00a0<br \/><a href=\"https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/12\/23\/comment-resoudre-le-probleme-erreur-15-lors-de-la-teletransmission\/\">https:\/\/www.journal.topaze.com\/orthoptiste\/blog\/2019\/12\/23\/comment-resoudre-le-probleme-erreur-15-lors-de-la-teletransmission\/<\/a><br \/><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-73cba12f elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"73cba12f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37549f24 elementor-column elementor-col-100 elementor-top-column\" data-id=\"37549f24\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11608a8b elementor-widget elementor-widget-menu-anchor\" data-id=\"11608a8b\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"erreur-num-licence\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a43aed4 elementor-widget elementor-widget-heading\" data-id=\"2a43aed4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment corriger l'erreur de num\u00e9ro de licence \u00e0 la suite d'un ajout ou de la suppression d'un praticien ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e41d6ef elementor-widget elementor-widget-text-editor\" data-id=\"7e41d6ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #333333;\">Votre num\u00e9ro de licence est calcul\u00e9 en fonction <span style=\"background: yellow; mso-highlight: yellow;\">des praticiens titulaires<\/span> devant \u00eatre pr\u00e9sents dans TOPAZE. Les praticiens rempla\u00e7ant ne rentrent pas en ligne de compte.<\/span><\/p><p><span style=\"color: #333333;\">Si, suite \u00e0 une demande aupr\u00e8s de notre service client, d\u2019ajout ou de suppression d\u2019un praticien, vous\u00a0<\/span><span style=\"color: #333333;\">rencontrez\u00a0<\/span><span style=\"color: #333333;\">le message \u00ab\u00a0num\u00e9ro licence non conforme, mode d\u00e9monstration\u00a0\u00bb, c\u2019est qu\u2019il n\u2019y a pas dans TOPAZE, la correspondance entre les noms <span style=\"background: yellow; mso-highlight: yellow;\">des praticiens titulaires<\/span> convenus avec le service client et ceux dans TOPAZE.<\/span><\/p><p><span style=\"color: #333333;\">Pour corriger ce probl\u00e8me allez dans le menu Fichiers, onglet \u00ab\u00a0Praticiens\u00a0\u00bb et sous-onglet \u00ab\u00a0Praticiens\u00a0\u00bb.<\/span><\/p><p><span style=\"color: #333333;\">Ouvrir la fiche de chaque praticien pr\u00e9sent dans la liste et v\u00e9rifiez si celui-ci a le champ \u00ab\u00a0Titulaire\u00a0\u00bb ou \u00ab\u00a0Rempla\u00e7ant\u00a0\u00bb de s\u00e9lectionn\u00e9. Le modifier si n\u00e9cessaire afin de n\u2019avoir QUE les noms des praticiens convenus comme \u00e9tant \u00ab\u00a0Titulaire\u00a0\u00bb.<\/span><\/p><p><span style=\"color: #333333;\">Afin de v\u00e9rifier si vous n\u2019avez plus de probl\u00e8me de num\u00e9ro de licence, quittez TOPAZE et relancez-le.<\/span><\/p><p><span style=\"color: #333333;\"><b>NB\u00a0:<\/b> Une fiche de praticien ne peut \u00eatre supprim\u00e9e<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-453ba333 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"453ba333\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-548b2e5 elementor-column elementor-col-100 elementor-top-column\" data-id=\"548b2e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>En ce d\u00e9but d\u2019ann\u00e9e 2020, vous \u00eates tr\u00e8s nombreux \u00e0 vouloir nous joindre.\u00a0La mise \u00e0 disposition de la version 9.3.4 (Addendum 7) pour les kin\u00e9sith\u00e9rapeutes et orthophonistes ainsi que le d\u00e9ploiement de l\u2019avenant 6 pour les infirmi\u00e8res suscitent un nombre anormal d\u2019appels aupr\u00e8s de notre service technique. Nous vous prions d\u2019accepter nos excuses pour le [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":10667,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[473,474,470,16],"tags":[],"class_list":["post-10671","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-techniques","category-fiches-formations","category-a-la-une","category-faq-top-10"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vos questions les plus pos\u00e9es - Orthoptiste<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vos questions les plus pos\u00e9es - Orthoptiste\" \/>\n<meta property=\"og:description\" content=\"En ce d\u00e9but d\u2019ann\u00e9e 2020, vous \u00eates tr\u00e8s nombreux \u00e0 vouloir nous joindre.\u00a0La mise \u00e0 disposition de la version 9.3.4 (Addendum 7) pour les kin\u00e9sith\u00e9rapeutes et orthophonistes ainsi que le d\u00e9ploiement de l\u2019avenant 6 pour les infirmi\u00e8res suscitent un nombre anormal d\u2019appels aupr\u00e8s de notre service technique. 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